Get in Touch

We'd love to
hear from you

Whether you're an RTO exploring badging, an employer with a verification question, or just want to say hello — we're here.

Replies within 24 hours
Secure & confidential
Dedicated support team
Rated 5 / 5 by our clients

Contact information

Reach us through any of the channels below, or use the form and we'll respond promptly.

Email
For all enquiries, support, and onboarding
Response Time
Within 24 hours
Monday – Friday, 9am – 5pm AEST
Based in
Australia
Serving RTOs and employers nationally
What to expect
  • A confirmation email as soon as your message is received
  • A personal reply from our team — no automated chatbots
  • RTO onboarding enquiries fast-tracked within 1 business day
  • Your information kept strictly confidential

Looking for quick answers? Our FAQ page covers the most common questions about verifying certificates and joining as an RTO.

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Other Ways to Reach Us

We're available across multiple channels

Choose the option that works best for you — we aim to respond on every channel within one business day.

Email us directly

For detailed enquiries, onboarding requests, or anything that needs a paper trail — email is the best option.

info@badgetrust.info

Browse the FAQ

Many common questions about certificate verification, expiry dates, and RTO setup are already answered in our FAQ.

Visit FAQ

Verify a certificate

Need to check whether a specific certificate is valid? Use our instant verification tool — no login required.

Verify now

Are you a training organisation?

BadgeTrust makes it simple for RTOs to issue tamper-proof, instantly verifiable certificates. Setup takes 1–3 business days and enquiries are always free. Learn how it works before you reach out.

Learn more